Refunds are applicable only for failed or unsuccessful transactions.
Successful transactions like recharge, bill payments are non-refundable.
Contact support with transaction ID and registered mobile number.
Refunds are processed within 5–7 working days after verification.
Refund will be credited to the original payment source.
If amount is deducted but service fails, refund will be initiated automatically.
We may update this refund policy without prior notice.
For any refund issue, contact our 24/7 support team.
All refund requests are verified before approval.
ShadvalPay reserves the right to approve or reject refund requests.